Terms of trade

Legal name: Colorful Living ApS is part of KN Management ApS
CVR no .: 36084901
Email: info@colorfulliving.dk
Telephone: 22 28 18 38
Establishment year: 2020

 Security
Colorful Living ApS collaborates with Swiipe, which offers payment solutions. This means that all sensitive information takes place on a secure Swiipe-approved payment module. Colorful Living never gets to know the card information you enter. It is just as safe to pay online as in a physical store. Payment is deducted when the item is shipped from our warehouse.

Payment
All prices on Colorful Living ApS are stated in Danish kroner (DKK) or EURO € and includes VAT.

At www.colorfulliving.dk you can pay with the following payment cards:

  • Dankort
  • Visa
  • MasterCard
  • Maestro
  • MobilePay

 

Right of complaint
A 2-year right of complaint is granted in accordance with the Danish Sale of Goods Act and the right of complaint applies to manufacturing defects. You can have the item exchanged, the money returned or a reduction in the price, depending on the specific situation. The complaint does not apply to errors or damage committed by incorrect handling of the product. You must complain in a “reasonable time” after you have discovered the defect.

If you wish to complain about your product, please sendus an email on info@colorfulliving.dk, with a photo of the error. Then we will agree on how the complaint should be handled. If the product need to be send back to us, you will receive a shipping label on email. Always remember to send the item(s) back in proper.

Should we not succeed in finding a solution, you can submit a complaint to the Center for Complaint Resolution at forbrug.dk, provided the conditions for this are met:

Center for Complaint Resolution
Nævnenes Hus
Toldboden 2
8800 Viborg
www.forbrug.dk