Return and exchange


We accept returns within 14 days from you receive the order from Colorful Living. Returns are at your own expense. The only thing we require is that the item is returned in the same condition as it was received – unused and in the original packaging. If the items are damaged in transport back to us, the amount you are liable for will be deducted.

To return your purchase, follow these easy steps:
Send the parcel to:

ColorfulLiving ApS
Birkevej 36
5550 Langeskov

Remember to put a note in the box with our order no.
If you are returning a gift you still need the order no. but also give us our email and phone number so we can contact you if needed.


After we have received your returned items, you will be issued the appropriate refund. We aim to process your refund within a week of receiving your parcel. You will receive an email as soon as your returned order has been processed and the amount refunded.

The money is returned through the same payment that you used at the time of purchase, unless we have agreed otherwise. If you want to exchange for a new item, simply order the new item through the webshop and send the other item back as described on this page.

Remember that it is your responsibility that the package is returned in the same condition as you received it. It is therefore a good idea to send the item well packaged and with a track and trace number.

If you need any assistance with the return, please contact our customer service at

Claims will be handled within the law. Please contact us by email with pictures of the claim and your order no. before doing anything else, so we can handle your claim.